The IEP Learning Academy Podcast
from IEP Learning Academy
Managing Conflict in Your Team
Leaders need to manage conflict within teams because if a dispute is left unchecked, it can result in frustration, tension and reduced productivity. This can negatively affect the team and the business as a whole, so it’s essential that, as a manager, you find out the root cause and defuse the situation.
In this lesson, you’ll discover the formal and informal ways to manage conflict and when it’s necessary to get HR involved. Getting an initial understanding of a conflict is essential to resolving it, and this lesson will guide you through how to identify and deal with disagreements. We’ll explore knowing when not to get involved, when to document details, and how to lead with courage.
Download the Transcript for this Episode
Download the Key Points Infographic
In this lesson, you’ll discover the formal and informal ways to manage conflict and when it’s necessary to get HR involved. Getting an initial understanding of a conflict is essential to resolving it, and this lesson will guide you through how to identify and deal with disagreements. We’ll explore knowing when not to get involved, when to document details, and how to lead with courage.
Download the Transcript for this Episode
Download the Key Points Infographic